Friday, August 17, 2012

India Broadband Forum Feed

India Broadband Forum Feed

Indian Cricket team - New look

Posted: 17 Aug 2012 03:36 AM PDT

Now he likes @chromaniac :D

Restrictions on SMS and MMS in India due to whatever

Posted: 17 Aug 2012 03:35 AM PDT

I kinda like this 'restriction'. Even if indirectly, this does put a brake on spam SMS.

discounts on train bookings?

Posted: 17 Aug 2012 03:33 AM PDT

Give some basic info man, so I can search. I haven't booked a train ticket in years, but can look for discounts.

10Mbps: Act Broadband Bangalore New plans W.e.f Jan'12

Posted: 17 Aug 2012 03:29 AM PDT

Quote:
Originally Posted by ACTian View Post
Hi, due to the fast growth the area coverage keeps changing month on month. Moreover we will not be in position to share the info of total coverage due to competition even though we map each & every bit of our network elements. Our plan is to cover the entire Bangalore city in a year.

rgds

rgds
ACTian -

Is there a final list of Areas that are covered?

It will really help if you guys can MAP this on a custom 'Google Map' and update/ show its current & planned coverages?

I am sure you guys use some MAPPING mechanism INTERNAL to the company to KEEP TRACK of areas that are:
- Already covered
- Undergoing Discussion / Construction / Work in Progress etc.
- Future plans etc.

Maybe you can just make it or a slightly abstracted version VISIBLE here or on your website.

- Yes, coverage area keeps changing & growing. That is why it makes SENSE to map it. Every telecom company in the world maps COVERAGE and shows it to Customers.
- You dont have to SHOW your NETWORK elements but a MAP of COVERAGE does not do ANYTHING for your COMPETITION. It gives VISIBILITY to your CUSTOMERS.
... I've done consulting work for several Telcos/ISPs in the US and there are times people have MOVED to certain areas to get certain ISP Coverage (e.g. Verizon FiOS)

- The reason I ask for a VISIBLE MAP is that gives your EXISTING & PROSPECTIVE CUSTOMER ability to CHOOSE PLACE OF RESIDENCE based on the PREFERENCE to have your Services.
- There are many IT/ Young Professionals in Bangalore who rent apartments/ house to live in. I know people who have RENTED their own place and moved to diff area to be closer to OFFICE.

- MYSELF & LOT OF OTHER - INTERNET SAVVY people would be able to Choose RESIDENCE / RENTAL based on your COVERAGE AREAS.

- If anything it will be better than answering every customer, here on the forum or when they call you by providing them easy ACCESS to the COVERAGE MAP.

- It will help YOU get more Customers, faster. How? For people in your coverage are who have other ISP, who are too lazy to ask & call you or apply to your office it will be clear VISIBILITY. Then they can switch over quick & easy. No customer enjoys doing lot of LEG WORK & PHONE CALLS to JUST FIND OUT if you SERVICE their area. Its a PAIN in already BUSY LIVES.

>> I know you're thinking this is not good. My suggestion is please take this IDEA up to your Management & Execs and it will ring a bell.

It does not need to show your Network Information but Coverage Information.

e.g.
Coverage Maps for AT&T, Verizon, Sprint, T-Mobile & more | OpenSignalMaps
AT&T, Verizon, T-Mobile, and Sprint. The truth about voice coverage?

Maybe EXISTING CUSTOMERS can start MAPPING points & their Experiences on a COLLABORATIVE Google map.

Collaborating and sharing - Maps Help

India - Laws - Politicians - Freedom !!

Posted: 17 Aug 2012 02:59 AM PDT

Guide - How to get your tikona connection removed / get refund / no auto renewal etc....

Posted: 17 Aug 2012 02:56 AM PDT

Dear Friends,

Those who have already gone through this or those who are deciding to get new conenction from Tikona or using tikona and want to get the connection removed, Pls read below carefully,

1) Its not easy to get the tikona connection removed / deactivation of account.
2) most of the time even after you request for the account deactivation or even after your account is terminated or further ahead even after removing wifi router / connection from your home, Tikona keeps sending bills
3) They take 45 working days to deactivate your account, meanwhile if your account is due to renewal, they do it themselves without your consent.
4) They follow this regular malpractice of AUTO RENEW your account once its expired. (as per your last working plan - monthly or quarterly etc)
5) Even if you are not using the broadband they insist you to pay the outstanding amount and if you dont pay they hire recovery agent / send threat via email / phone calls, even intimate you about a fake court case they lodged in delhi court.

I have seen no of users posting the same thing, here at mouthshut and many other forums like '*******************', 'broadbandforum.in' etc. Many users are still struggling for resolution or settlement.

I used tikona for 1 and a half month and after i realised i was cheated, i decided to get the connection removed.

Accordingly i asked for deactivation and amount refund. After so many phone calls and repeated emails, finally after almost 1 month, my account was deactivated.

Afterwards when i saw my account details online, it was still showing 'active'.
Upon asking once again, i was told that since the wifi router had not been collected from my home, it would show active status.
Only after the collection, they would do final settlement.

I had taken quarterly plan and my renewal was due this 25th Aug, 2012.

Meanwhile i came across 'moutshut' and other sites, by which i came to know that tikona is notorious for auto renewing your account and charging you exorbitant amount, as i stated above.

I panicked and start sending emails to customer care for NOT Renewing my account. I was only receiving AUTO replies with "we have received your email, we will contact you in 48 hours... blah blah".
I tried to contact customer care also, they told the same thing that account will only show deactivated when the apparatus would be collected (nobody was coming for last 1 month to collect the same)

Finally i did following, and i got confirmation reply very next day. You can do the same.

1) you need 2 phone handsets, first your registered no and second any phone with voice recorder facility
2) call customer care, put on speaker and start voice recording in the 2nd phone.
3) talk to customer care in calm voice, without him/her knowing that you are recording the conversation
4) Ask them for deactivation / NOT autorenew your account / refund if any
5) While talking let them say everything if not ask them to say following by means of formal request or use your own skill ( careful not to reveal them about recording )
a) his full name
b) day/date of conversation
c) confirmation that you are requesting for deactivation on this date
d) let them say that they would not auto renew your account and if they do, you will not have to pay and just ignore it
e) let them say the exact refund amount and by what time you would get the same
f) Any other dispute which you have,

All the above thing they say over the phone, but they never give anything in written or by means of any other means. They never do what they say.

6) Lastly say that you have recorded this conversation and would be used in case of dispute.

NOW YOU HAVE PROOF.

Downlaod your recording ( it shouldnt be more than 2-3 mb if its in *.amr or *.m4v format ) and send them with the attachment, asking for acknowledgement.

Without this, i had sent atleast 10 emails to customer care, for which i didnt get a single reply. After attaching this recorded conversation, and writing everything in email, i got phone call on the same day and got email reply from them the 2nd day, menitoning deactivation date, refund amount, NOT auto renewing my account etc.

Pls note that I am YET to receive the refund. Also i am waiting for 25 Aug, 2012. But now i have written and recorded proof.

I will update the same if there is any progress.
Meanwhile, you could use this method to atleast be prepared for counter attack

Thanks & Best Regards,
Alok

Bangalore Airtel 4G Speedtest & Review

Posted: 17 Aug 2012 02:54 AM PDT

Quite high for 4G I think.under 150ms was what I expected for all.Was this done before the 9 GB limit or after?

Moreover this was only for 4 kb data and while gaming much more would be needed to be sent and received so pretty bad result in my opinion.

Windows 8 Updates

Posted: 17 Aug 2012 02:48 AM PDT

lol @ utorrent rants :D

Micromax launches Pixel A90 smartphone at Rs 12,990

Posted: 17 Aug 2012 02:41 AM PDT

Highly interested, although the interface might keep me at bay. Possible to flash vanilla android?

Only Videos : Interesting / Funny Tv Ads

Posted: 17 Aug 2012 02:37 AM PDT

GAALI - EVERY MAN MUST WATCH THIS WOMAN !!! (+Eng Sub) - YouTube!

Must watch, you will enjoy this video to the MAX and LOL,:Boy hot::freaked-out::male-fighter::laugh::clap::in-love::rofl::smiley-bounce0::applause:
  • Date: 3:47 AM
  • Author: Vipul Sawant.
  • Labels:

0 comments:

Post a Comment

Subscribe to: Post Comments (Atom)